We require the following notice for cancellations:
48 hours for one to one sessions.
48 hours for the first session of a package. Any cancellations during the 4/6 week package will not be refunded.
24 hours for group training.
2 weeks for in house training.
Any cancellations made after the above times may be charged the full amount.
One to one training payments are invoiced after the session has taken place.
For in house training you are required to pay 50% up to 2 weeks before (the first invoice will be sent upon confirmation of booking) and the remaining charge must be paid within a week of picking up your dog.
Those on payment plans must pay the first instalment at least two weeks before the training, with the rest under the agreed payment plan.
All packages must be paid for in full at the time of booking.
Mileage charges apply to any training that requires the BECT team to travel and will be included in the invoice.